Here’s a highly synthesised version of the amazing talks I attended on Day 1 of UX Australia 2013.
Microinteractions: Designing with details by Dan Saffer
- Design is not about solving wicked problems.
- A microinteraction does one task well.
- Product experience is only as good as its smallest experience. Create signature moments!
Our billion-dollar baby: From greed to good by Chris Paton
- Gambling can be designed for the good of the world.
- Slow down to go faster.
- Get a good scrum-master!
How to run an effective Cultural Probe on your UX project by Matt Morphett and Rob McLellan
- Look at the longitudinal view of the user’s day.
- Brief all your participants together and look them in the eye while doing it.
- Provide an example entry in the diary to encourage expression of honest feelings.
Usability and the art of gentle persuasion at Justice by John Murphy and Gavin Hince
- Find your REAL audience.
- Provide guidance for the lost. Demystify.
- Bring lots of “conceptual glue”!
Winning proportions and frictionless navigation by Jon Deragon
- Navigation has a lot of baggage.
- Disproportionate navigation creates severe frustrations.
- Always ask: what have we adopted from the past and how is it applicable?
Universal design for touch by Katja Forbes
- Sometimes, reinventing the wheel can change the world!
- Respect our elders when designing solutions, otherwise they won’t use your product.
- In text-to-speech, directive language sounds bossy. E.g. ‘Delete the event’ vs. ‘Deletes the event’
Two models of design-led innovation by Steve Baty
- Insight-led innovation and hypothesis-led innovation
- A 1-week rapid iteration includes: hypothesis > sprint > working prototype > test hypothesis.
- Use a time-lapse camera at a cafe to watch people. Get insights from their behaviours.
Agile ethnography in New York’s secret public spaces by Chris Holmes
- POPS (Privately Owned Public Space) are TOPS!
- Agile ethnography = Traditional ethnography + Agile methods. Don’t think too hard. Just f*cking do it!
- Everyone in your team is a researcher. Agile = adjust your expectations accordingly.