Usability Testing can usually be done anywhere you have a desk and a PC. However, for formal usability testing with clients we run it at EyeTrackLab in conjunction with City Group Rooms. Here’s our locations for usability testing
- Sydney CDB
- North Sydney
At the usability testing lab we set up the eye tracker in one room and in an adjoining room you can see the test live. During a usability test you will:
- See the participant through a one-way mirror
- Hear the participant and facilitator’s voices over a speaker
- See a video of the participant’s face
- See the screen and their mouse movements
- And most importantly, see their eye movements live on the screen they are using.
Being able to see participants’ ‘gaze paths’ on the screen in real time during a usability test greatly improves the usability test viewing experience, as it offers observers a way to gain rich insights into what the person is doing, while they are doing it. We often have clients getting so excited about this that they are calling their developers during the test to have improvements made to the site immediately!
If you are unable to attend the usability testing, we can also facilitate it in our office at a lower cost. We record all the data listed above and you can watch it streamed live to your office over the Web. We also produce a DVD of video highlights for you to watch later.
You can book our usability testing lab by emailing firstname.lastname@example.org.
Feel free to check out our other Usability FAQs on the Objective Digital website!